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Dabawalas

By   Shrinivas Pandit

Age Group: Adults

Description: This engaging account chronicles Mumbai's legendary dabbawalas, delivering 200,000 lunches daily with near-perfect efficiency using bicycles and codes. Pandit, a key figure, reveals their Six Sigma precision, teamwork, and simple systems sustaining a 125-year-old network. A blueprint for lean operations and reliability in service excellence.

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